The Workspace will be the first thing an end user will see and interact with, so it needs to be simple to use, and clean and crisp in appearance. It also needs to have that familiar look and feel, using icons and menu options that are instantly recognizable, regardless of the device the end user happens to be using at the time.
Liquit Workspace provides end users with a clean and simple view of all their applications. Application icons are displayed via a customizable web portal that allows a user to create their own look and feel, as well as removing the complexity around the delivery method of the application.
Liquit enables the delivery of a users workspace independent of the type of end point device they are using, or where they are working from.
Deliver applications to the Liquit Digital Workspace, whether SaaS-based, published, or installed on the end users local device.
Remove the complexity behind delivering the right application, on the right device, for the right user. Just deliver the familiar application icon regardless of the delivery mechanism.
Deliver the best user experience possible, with a single web-based portal, accessible on any device, that intelligently delivers functionality, content, and resources to the end users.
Deliver a personal end user experience to end users by defining what, when, and how their Digital Workspace is delivered, based on job role, end-point device, or location.
Share the Digital Workspace between team members, allowing users to invite other users to share content and resources to aid end user productivity and collaboration.
When it comes to defining what mobility actually means, there are many definitions and potentially just as many perceptions and interpretations. For some end users it could simply refer to the fact that they do not work from a fixed office location, and instead work from home, the local coffee shop, or other locations. Mobility in this context is about location.
For other end users, their interpretation of mobility may mean the ability to work on which ever end point device they choose, whether that’s a desktop PC, tablet, or Smartphone device. In truth the device they choose to work from may actually be based on their location at the time, combining both end point device and location choices.
For Liquit, either of these interpretations of mobility are catered for, and more importantly, the complexity is transparent to the end users. Regardless of which flexible workstyle your organisation supports, the intelligence that the Liquit Digital Workspace solution offers, ensures that you can deliver functionality, and the resources or content the end users need to stay productive from any location, and using any device.
Applications and services are all delivered to the workspace based on context. Context around the user, the device, and the location. This means that the right applications are delivered to the right device automatically.
The biggest advantage for end users that use the Liquit Digital Workspace to deliver their applications is that they are all presented from a single, web-based portal, with the same look and feel, regardless from which device they connect from. It is also regardless of the type of application, and the complication of which application version they should launch, depending on which device they are using. Liquit masks the complexity, and all that the end user will see is the easily recognizable icon for Microsoft Word, for example, on which they click, and Microsoft Word launches. Simple!
Well, behind the scenes it is far from simple, and as an end user they will have no idea, or need to know how Microsoft Word is actually being delivered to them. After all, when you switch on the lights you don’t think about where the electricity comes from, or how it was generated. You simply flick the switch and on comes the light.
With the Liquit Digital Workspace and Smart Icons it’s the same. You click on the application icon and it launches. In this analogy the Smart Icon is the switch and the Liquit Digital Workspace with it’s context aware filters works out the best way to deliver the application – it’s the generating mechanism and the part that the user doesn’t really care about.
Taking the previous example of delivering Microsoft Word, Liquit Digital Workspace place a Smart Icon for Microsoft Word in the end users workspace. Then, based on the user/device/location context, Liquit can deliver Microsoft Word as a locally installed application, a link to Office365, a published application, or it can even install the application locally on the end user’s device if need be. It all depends on the policy set by the IT admins, which, by the way, is equally easy to setup and manage. It also allows them to track application usage; ensuring licensing is up to date.
With Smart Icons the IT teams can present the same icon to the end users, but dynamically adjust how the applications and services are being delivered with no interruption to the end users. Whether that’s delivering a newer version of the application, or moving from an installed version to a cloud hosted version.
Launching an application from the Liquit Digital Workspace is simply a case of double clicking on the appropriate icon from within the Liquit Workspace Launcher, however, behind the scenes Liquit is managing the complexity around how that application is being delivered
What makes Liquit so powerful is its ability to launch and manage the wide and varied number of applications and services that are available to end users today, yet aggregate them into a single web-based portal.
Creating applications for delivery is simplified too. You simply create a Package, which In Liquit terms defines how content is delivered to an end user. A package can be a web application (SaaS), a remote application or remote desktop session, local applications, or even define how an application should be installed onto an end point, and then automatically deploy it.
There are three core application delivery mechanisms supported by Liquit:
These delivery mechanisms simplify the Development, Test, Acceptance, and Production (DTAP) processes that are common in supporting Application Lifecycle Management (ALM). Each step of the process requires flexibility throughout IT and the organisation as a whole.
Deploying the Liquit Digital Workspace solution enhances these processes by enabling and simplifying the deployment of applications, with the ability to deliver them to a targeted group of end users or devices. This means the entire process from early stage development through to production deployments can be managed from beginning to end.
End-point awareness ensures that applications flow through the various stages of the process without impacting end users productivity. Should the delivered application not function as expected, you can easily roll-back to a previous working state within seconds.
Over the past decade the corporate end user experience has suffered from a lack of progress and innovation, and has not really kept pace with the experience that is now expected from a consumers point of view.
Outside of the corporate environment end users have adopted their own way of working to suit their own personal requirements, from working remotely, to using different type of device such as Smart phones and tablets. Why do they do this? The answer is simple. They do it due to the additional functionality and content that they now have at their fingertips. If it is not available instantly (installed or available in an AppStore), then they will move on and find something else.
The lines are now being blurred between an end user in the corporate world, and a consumer in the private world, where corporate organizations are coming under more and more pressure to adopt a more consumer-like experience.
With the Liquit Digital Workspace, consumer experience meets corporate management, and delivers the best of both worlds.
The Liquit Digital Workspace delivers a single login to a web-based portal connecting them to their public, personal, and private environments. Functionality, content, and resources are all delivered intelligently, and launched with a simple click on the relevant Smart Icon. If there is an application that they require that is not already part of their workspace then they can simply scroll through the Service Catalog (App Store) and request access.
Even the IT team can benefit from this level of consumer-style way of working by automating the approvals process and instantly delivering the application to the end user.
A true consumer-like experience!
Ensuring and guaranteeing end user productivity is all about delivering the right end user experience, on the right device, based on the location of the end user. Or put simply, delivering the right app at the right time.
The Liquit Digital Workspace is all about delivering the appropriate workspace based on context. The context of who the user is, what type of end point device they are using, and where they are connecting from.
To simplify the process for the IT teams, the Liquit Digital Workspace solution employs an integrated context definition manager (CDM) that enables you to determine and apply the filters to all the resources available to the end users. It allows you to define what, when, and how features and functionality are delivered to an end-user based on the role of the end user within the organization, the type of device they are using to connect from, and finally the location from where they are logging in from.
Taking this approach solves the question around security, and the ability to ensure that end users can only access certain sensitive applications and content from authorized devices and locations.
One of the challenges that faces an IT team is ensuring that they deliver a workspace that is fit for purpose, and meets the needs of the users/departments that it is being delivered to.
What if the workspace that is delivered is too generic, and doesn’t quite meet the end user or departmental requirements? As we move into a more consumer-led way of working then users need to have a certain amount of autonomy to allow them to fine tune their workspace to meet their individual needs and requirements.
An advanced feature within the Liquit Digital Workspace is the ability to create a Liquit Workspace Team. A team can be created by both the end users, and the IT team. Creating teams is a powerful way of creating unique workspaces to cater for different departments within an organization. Each unique user within a team can be granted permission to perform different roles, whether they are a standard workspace user, a user with the ability to publish applications, or a team moderator.
As teams can be created and managed outside of the IT team, and doesn’t bypass any security policies, it gives the end users a sense of that consumer-style way of working that they demand from corporate IT today. They can build their own workspace environments, tailored specifically to suit their teams working environment. That’s not always something that IT teams understand, or can easily deliver.
Even though the end users can build and manage their own workspace teams, the IT team are still managing the individual applications and services within the workspace, which allows them to continue performing tasks such as updating application versions and defining the way applications are being delivered.